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Who needs Third Party Verification?
1, All card-not-present transactions
2. Check by phone transactions
3. Telemarkerters and Internet merchants
4. Any merchant who wants the proper documents to appeal disputes
We provide Live agent followup to confirm the intent of your customer and resolve declines in addition to thoroughly documenting your transactions in case of a dispute. I can't find anyone else who does this.
Example: a high risk call center with 3% chargebacks and 15% declines would recover $1000 when just half the cases are successful. (based upon $25,000 in transactions).Our challenge is to recover twice our fee every month.
